Terms of Service

Last updated: August 4, 2026

These Terms of Service (the "Terms") form a binding agreement between you and FourSeven Creative LLC ("Kinship", "we", "us", "our") governing the Kinship mobile application, the website at trykinship.app, and everything we make available through them (together, the "Service").

By creating an account, or by otherwise using the Service, you agree to these Terms and to our Privacy Policy, which forms part of them. If you do not agree, do not use the Service.

PLEASE READ SECTION 21. IT CONTAINS A BINDING ARBITRATION AGREEMENT AND A WAIVER OF YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION. YOU MAY OPT OUT OF ARBITRATION WITHIN 30 DAYS BY EMAILING US.
Kinship is peer support, not treatment. It is not a medical service and it is not an emergency service. If you are in crisis, call or text 988 (US) or your local emergency number right now.
  1. Who we are
  2. Not medical care
  3. What Kinship is
  4. Eligibility
  5. Your account
  6. Community rules
  7. Your content
  8. Content from other members
  9. Meeting members, and events
  10. Kin and generated content
  11. Moderation
  12. Copyright and the DMCA
  13. Kinship Plus and payment
  14. Third-party services
  15. Changes to the Service
  16. Termination
  17. Disclaimer of warranties
  18. Limitation of liability
  19. Indemnification
  20. Disputes between members
  21. Arbitration and class waiver
  22. Governing law
  23. Apple
  24. General
  25. Changes to these Terms
  26. Contact

1. Who we are

The Service is operated by FourSeven Creative LLC, a limited liability company.

23361 Madero, Mission Viejo, CA 92691, USA
hello@trykinship.app

2. Not medical care, and not an emergency service

KINSHIP IS PEER SUPPORT AND SELF-TRACKING SOFTWARE. IT IS NOT A MEDICAL DEVICE, NOT MEDICAL ADVICE, NOT DIAGNOSIS, NOT TREATMENT, AND NOT A SUBSTITUTE FOR CARE FROM A QUALIFIED PROFESSIONAL.

Nothing in the Service, and nothing said by another member or by Kin, is medical, psychological, clinical, or legal advice, and none of it should be relied on in place of professional care. Other members are not professionals and we do not verify that anyone is who they say they are. Always seek the advice of a physician or other qualified provider with any question about a medical or mental health condition, and never disregard or delay professional advice because of something you read or heard here.

WITHDRAWAL FROM ALCOHOL, BENZODIAZEPINES AND SOME OTHER SUBSTANCES CAN BE MEDICALLY DANGEROUS AND IN SOME CASES FATAL. TALK TO A DOCTOR BEFORE YOU STOP.
THE SERVICE IS NOT MONITORED FOR EMERGENCIES. WE DO NOT REVIEW POSTS, MESSAGES OR ANY OTHER CONTENT IN REAL TIME, AND NOBODY HERE WILL SEE A MESSAGE IN TIME TO INTERVENE. IF YOU OR SOMEONE ELSE IS IN DANGER, CALL OR TEXT 988 IN THE UNITED STATES, OR YOUR LOCAL EMERGENCY NUMBER.

Crisis resources shown in the app are provided for convenience only. They are operated by independent third parties, and we do not control, endorse, or guarantee their availability, accuracy, or the care they provide.

3. What Kinship is

Kinship is a communications platform. It provides tools that let members write, publish, and exchange their own material with each other, and personal tracking tools that run for the member's own use.

Except for the limited material we publish ourselves, all content on the Service is created, selected, and published by members. We do not create it, we do not pre-screen it, we do not verify it, and we do not adopt or endorse it. We are an interactive computer service provider as that term is used in 47 U.S.C. section 230, and we do not become the publisher or speaker of member content by hosting it, by moderating it, by declining to moderate it, or by providing the tools used to create it. We have no obligation to monitor the Service, and any monitoring or moderation we do choose to carry out is voluntary, undertaken in good faith, and does not create a duty to do so again or to do so consistently.

4. Eligibility

You must be 18 or older and legally able to enter into a binding contract. We do not verify age and we rely on your representation. You may not use the Service if we have previously removed you, or if applicable law or sanctions bar you from doing so.

5. Your account

You sign in with your phone number and choose a handle, which is your public identity. You are responsible for keeping your account secure, for everything done under it, and for telling us promptly at hello@trykinship.app if you believe someone else has access. Do not share your account or let anyone else use it.

6. Community rules

People arrive here on their worst days. That sets the bar. You agree not to post, send, or do any of the following:

We may add to or refine these rules. Group owners may also set additional rules within their own groups.

7. Your content

You keep ownership of everything you post. To operate the Service, you grant us a non-exclusive, worldwide, royalty-free, sublicensable (only to our service providers, and only so that they can host and deliver it for us) licence to host, store, reproduce, adapt for technical display, publish, and distribute your content, solely for the purpose of operating, securing, and improving the Service and complying with law. Adapting for technical display means things like generating a thumbnail or resizing an image, not editing what you said.

That licence ends when you delete the content, except for copies retained in backups for a limited period, copies we must keep to comply with law or to resolve a dispute, and copies other members already received, which are no longer only yours to erase.

You represent that you own or have the necessary rights to everything you post, and that it does not violate these Terms or anyone's rights. You are solely responsible for your content.

If you send us ideas, feedback, or suggestions, you grant us an unrestricted, perpetual, royalty-free right to use them without obligation or compensation to you.

8. Content from other members

You may be exposed to content you find inaccurate, offensive, harmful, or triggering. You use the Service at your own risk. We do not endorse any member content and we make no representation about its accuracy, safety, or suitability. Any reliance you place on it is your own.

We do not conduct background checks, identity verification, or any other screening of members.

9. Meeting other members, and events

THE SERVICE ALLOWS MEMBERS TO ORGANISE AND ATTEND EVENTS, INCLUDING IN PERSON. WE DO NOT ORGANISE, HOST, SUPERVISE, INSPECT, INSURE, OR VET ANY EVENT, VENUE, ORGANISER, OR ATTENDEE. WE ARE NOT A PARTY TO ANY ARRANGEMENT BETWEEN MEMBERS.

You are solely responsible for deciding whether to interact with, communicate with, or meet any other member, online or in person, and for your own safety when you do. You assume all risk arising from those interactions, including risk of personal injury, property damage, harassment, and financial loss. Use ordinary caution: meet in public, tell someone where you are going, and leave if something feels wrong.

10. Kin, and content generated by software

Kin is a software companion. Free Kin runs on your device. Kinship Plus uses a third-party artificial intelligence model to generate replies.

KIN IS NOT A PERSON, NOT A COUNSELLOR, NOT A CRISIS SERVICE, AND NOT A PROFESSIONAL OF ANY KIND. IT CAN BE WRONG, INCOMPLETE, OR INAPPROPRIATE TO YOUR SITUATION. ITS OUTPUT IS GENERATED AUTOMATICALLY, IS NOT REVIEWED BY A HUMAN BEFORE YOU SEE IT, AND MUST NEVER BE RELIED ON AS MEDICAL, CLINICAL, OR SAFETY GUIDANCE. DO NOT USE KIN IN AN EMERGENCY.

You are responsible for how you use anything Kin produces. To the fullest extent the law allows, we disclaim all liability arising from Kin's output.

11. Moderation and enforcement

We may remove content, limit features, suspend, or terminate an account, at our discretion, with or without notice, including where we believe someone is at immediate risk. Group owners and moderators may do the same within their groups. Reporting is available from every screen and is never gated or paywalled.

We do not read direct messages and the app provides no mechanism for us to do so. Reports are how we learn something is wrong. Deciding not to act on a report is not an endorsement of the content, and acting on one does not oblige us to act on any other.

12. Copyright and the DMCA

We respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act and terminate repeat infringers in appropriate circumstances.

To report infringement, send our Designated Copyright Agent a written notice at hello@trykinship.app, subject line "DMCA Notice", including: your physical or electronic signature; identification of the work claimed to be infringed; identification of the material claimed to be infringing and enough detail to let us locate it; your contact details; a statement that you have a good faith belief the use is not authorised by the copyright owner, its agent, or the law; and a statement, under penalty of perjury, that the information is accurate and that you are the owner or authorised to act on the owner's behalf.

If your material was removed and you believe that was a mistake or a misidentification, you may send a counter-notification to the same address containing the elements required by 17 U.S.C. section 512(g)(3). Knowingly making a material misrepresentation in either a notice or a counter-notification can make you liable for damages under 17 U.S.C. section 512(f).

Designated Copyright Agent
FourSeven Creative LLC, 23361 Madero, Mission Viejo, CA 92691, USA
hello@trykinship.app

13. Kinship Plus, trials, and payment

14. Third-party services and links

The Service may contain links to, or let members share links to, third-party websites, apps, and content. We do not control them, do not endorse them, and are not responsible for them, their content, their terms, or their privacy practices. Following a link takes you outside Kinship and your dealings there are between you and that third party.

15. Changes to the Service

We may add, change, suspend, or discontinue any part of the Service at any time, and may impose limits on features or storage. We will try to give notice of material changes, but we may act without notice where necessary for security, legal compliance, or someone's safety.

16. Termination

You may delete your account at any time in Settings. We may suspend or terminate your access at any time, with or without notice, if you breach these Terms, if we believe your use creates risk or legal exposure, or if we cease offering the Service.

On termination, your right to use the Service ends immediately. Sections 7 through 12 and 17 through 24 survive termination, along with any other provision that by its nature should survive.

17. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE, THAT DATA WILL NOT BE LOST, THAT ANY CONTENT IS ACCURATE, OR THAT THE SERVICE WILL PRODUCE ANY PARTICULAR OUTCOME FOR YOUR RECOVERY, YOUR HEALTH, OR ANYTHING ELSE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, CREATES ANY WARRANTY NOT EXPRESSLY STATED HERE.

Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you.

18. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER FOURSEVEN CREATIVE LLC NOR ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, OR SUPPLIERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR FOR PERSONAL INJURY OR EMOTIONAL DISTRESS, ARISING OUT OF OR RELATING TO THE SERVICE, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER THEORY, AND WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED US DOLLARS.

These limits apply even if a remedy fails of its essential purpose, and they are a fundamental basis of the bargain between us. Without them, we could not offer the Service free of charge.

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including for fraud, or for death or personal injury caused by our negligence where that exclusion is prohibited.

19. Indemnification

You agree to defend, indemnify, and hold harmless FourSeven Creative LLC and its owners, officers, employees, and contractors from any claim, demand, loss, liability, damage, cost, or expense, including reasonable legal fees, arising out of or relating to: your content; your use of the Service; your breach of these Terms or of any law; your interactions with any other member, online or in person; or any event you organise or attend. We may assume the exclusive defence of any matter subject to indemnification by you, at your expense, and you agree to cooperate.

20. Disputes between members

Kinship is not a party to disputes between members. You release us, and our owners, officers, employees, and contractors, from all claims, demands, damages, and liabilities of every kind arising out of or connected to any dispute with another member or with any third party.

IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH SAYS: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY."

21. Dispute resolution, arbitration, and class action waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO GO TO COURT AND TO HAVE A JURY DECIDE YOUR CASE.

First, talk to us. Before starting any formal proceeding, you agree to email hello@trykinship.app with a short written description of the dispute and the relief you want, and to give us 60 days to try to resolve it. We will do the same for you. This step is a condition of starting arbitration.

Agreement to arbitrate. If we cannot resolve it, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act governs this section. The arbitrator, and not any court, decides all issues relating to the scope, enforceability, and interpretation of this arbitration agreement, except as stated below.

Exceptions. Either of us may bring an individual claim in small claims court if it qualifies. Either of us may seek injunctive relief in court to protect intellectual property or to stop unauthorised access to the Service. Nothing here prevents you from reporting a concern to a government agency.

CLASS ACTION WAIVER. YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE PROCEEDING. YOU AND WE ALSO WAIVE ANY RIGHT TO A JURY TRIAL.

If this class action waiver is found unenforceable as to a particular claim, then that claim, and only that claim, must be brought in court, and the rest of this section still applies to every other claim.

HOW TO OPT OUT. YOU MAY OPT OUT OF THIS ARBITRATION AGREEMENT WITHIN 30 DAYS OF FIRST ACCEPTING THESE TERMS BY EMAILING hello@trykinship.app WITH THE SUBJECT LINE "ARBITRATION OPT-OUT" AND STATING YOUR HANDLE AND THAT YOU WISH TO OPT OUT. OPTING OUT DOES NOT AFFECT ANY OTHER PART OF THESE TERMS AND WILL NOT AFFECT YOUR USE OF KINSHIP IN ANY WAY.

Time limit. To the extent permitted by law, any claim relating to the Service must be brought within one year after it arises, or it is permanently barred.

22. Governing law and venue

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules, except that the Federal Arbitration Act governs Section 21. For any dispute not subject to arbitration, you and we consent to the exclusive jurisdiction and venue of the state and federal courts located in Orange County, California. If you are a consumer resident in the European Union or the United Kingdom, this does not deprive you of the protection of mandatory provisions of your local law, or of your right to bring proceedings where you live.

23. Apple

These Terms are between you and FourSeven Creative LLC only, not with Apple, and Apple is not responsible for the Service or its content. Your licence to use the Kinship app is a non-transferable licence to use it on Apple-branded devices you own or control, as permitted by the App Store Terms of Service. Apple has no obligation to provide maintenance or support. If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation. We, not Apple, are responsible for addressing any claim relating to the app, including product liability, any failure to conform to legal requirements, and any claim under consumer protection or similar law, and for investigating and defending any third-party claim that the app infringes intellectual property rights. You represent that you are not located in a country subject to a US Government embargo or designated as terrorist supporting, and that you are not on any US Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

24. General

25. Changes to these Terms

We may update these Terms. If a change is material, we will update the date above and give notice in the app or by email before it takes effect, and where required we will ask you to accept it. Continuing to use the Service after a change takes effect means you accept the updated Terms. If you do not accept, stop using the Service and delete your account.

26. Contact

FourSeven Creative LLC
23361 Madero, Mission Viejo, CA 92691, USA
hello@trykinship.app